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TheraNest Telehealth

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Don't Disconnect Telehealth Sessions when client receives call

When connected with a client for an online session I have found some issues. If the client is using their phone and not a computer (which happens a lot), if they receive a call during our session and decline it, the session closes out and we have ...
Guest almost 4 years ago in Conducting Telehealth Sessions 1 Future consideration

Display participant names at the bottom when using a phone for telehealth

Display the participant names at the bottom of the screen when having a Telehealth session using my phone.
Guest 10 months ago in Conducting Telehealth Sessions 0 Future consideration

Verify correct telehealth session

When I click the link to launch a telehealth session, allow me to see the client name(s) that are going to be joining the session before I enter the waiting room. Sometimes I click the wrong link, so I need to verify I'm in the right session befor...
Guest 11 months ago in Conducting Telehealth Sessions 1 Future consideration

Include thumbnail when in full-screen mode in telehealth session

If I'm working with a client and use the full-screen option, allow me to still have a thumbnail of my video as well.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Display current time when in full-screen during a telehealth session

It would be nice if the current time was displayed when I'm using the full-screen mode in a telehealth session so I know when it's time to start winding down my session.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Pay per minute for Telehealth sessions

Rather than paying a monthly subscription fee, allow me to pay based on the minutes I use.
Guest 11 months ago in Telehealth Payments 1 Future consideration

Hide participants names on video screen

When conducting a telehealth session, don't show the participant's name on their video feed. Only show it when I hover over their video box because it can be distracting with it always showing.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Allow individual codes/notes for family therapy by telehealth

I see families in multiple locations by telehealth. I need to bill as individual or family therapy not write a group note.
Guest over 4 years ago in Conducting Telehealth Sessions 1 Future consideration

Show uploaded profile picture in Telehealth session if video is turned off

I would like to be able to upload my photo in telehealth so that when using audio only there is a picture of me instead of the grey man
Guest over 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Set default speaker view before starting a telehealth session

Before starting a telehealth session, allow me to set how I want the videos displayed on my screen. I may want to hide my self-view or enlarge the client view.
Guest about 1 year ago in Conducting Telehealth Sessions 0 Future consideration