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Status Future consideration
Categories Conducting Telehealth Sessions
Created by Guest
Created on Feb 5, 2024

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Verify correct telehealth session

When I click the link to launch a telehealth session, allow me to see the client name(s) that are going to be joining the session before I enter the waiting room. Sometimes I click the wrong link, so I need to verify I'm in the right session before it starts.
App Type Telehealth
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    • Jess Lewis
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      |       Jan 25, 2024
      Display client name or intials somewhere on video session so that I am sure I am in the correct session. I have, on occasion, accidentally clicked the wrong session link; only to find that the client has been waiting and I was in the wrong session. If the client initials or name was displayed somewhere on the video session, it would help those times where I accidentally clicked the wrong link, but did not realize.