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Billing & Payments

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Add location as a customized grid option when viewing claims

Allow me to customize the grid under the claim tabs to view the location.
Guest over 4 years ago in Billing & Payments 2 Future consideration

Set billing provider per payer

Allow the billing provider for claims box 33 to be set per payer not just on the client level.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Check claim for telehealth modifier

When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
Guest almost 2 years ago in Billing & Payments 2 Future consideration

Select payer when creating the claim

Have a drop down option to select which insurance to use at the time of billing. For instances where claims need to be billed to different payers for different services.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Display transaction details for payments throughout client Ledger

The client statement has a column for the transaction description that includes details about the payment number and the type of payment that was received. After charging a credit card, I have no way to go back and know which card was charged when...
Guest about 5 years ago in Billing & Payments 3 Future consideration

BCC additional emails when sending payment receipts

If there are multiple email addresses on file to send receipts to when a credit card is charged, don't display all email addresses in the "To" field when the receipt is sent. Sometimes we see children of divorced parents who have contentious relat...
Guest over 1 year ago in Billing & Payments 0 Future consideration

Void & Refund Reporting

We need a way to be able to track voids and refunds - especially when voids end up processing as refunds (as happened to us recently). If they could show on the Credit Card Charges report, that would be great; if not, a separate stand-alone report...
Guest about 4 years ago in Billing & Payments 2 Future consideration

Detailed (superbill) receipts

Allow me to include all the required information for insurance reimbursement on the client's payment receipt because it's quicker than generating a superbill.
Guest about 4 years ago in Billing & Payments 0 Future consideration

Don't allow me to invoice upcoming appointments

Don't allow me to invoice upcoming appointments as this can lead to incorrect charges if the invoice is created and the client doesn't keep the appointment.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Send payments to multiple bank accounts

Ability to have more than one bank account that will receive the payment when accepting credit payments. This can be based on user log in. This is useful when operating under an umbrella company but individual providers are sole proprietorship wi...
Guest about 10 years ago in Billing & Payments 2 Future consideration