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Billing & Payments

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Automate invoices based on start date

We just started the automated invoiceing, so far we like it, but we would really like to set a start date. So we started doing our billing in house on April 1st, We would like to set it as that, so if I delete an invoice from a ledger, it doesn't ...
Guest 6 months ago in Billing & Payments 0 Future consideration

Deposit payments received through TheraNest weekly

An option to have weekly deposits of payments to bank account instead of randomly when payments come in, to help manage transfers better.
Guest almost 6 years ago in Billing & Payments 1 Future consideration

Allow supervisor information on invoice

We are having serious issues with the "staff provider" and "billing provider" option, to the extent of being accused of insurance fraud by insurance companies. We have an active training program in which clinicians-in-training (e.g., psychology in...
Guest about 9 years ago in Billing & Payments 1 Future consideration

Download batch payment errors

Allow me to download the errors for batch payments so I can track credit card declines.
Guest about 2 years ago in Billing & Payments 1 Future consideration

Choose credit card processor

Allow me to choose which credit card processor to use in my TheraNest account rather than just having one option.
Guest over 2 years ago in Billing & Payments 0 Future consideration

Bill using UB-04 claim form

It would be very beneficial to us if Theranest could support the UB-04 claim form format, as we are licensed as an outpatient d/a facility, and must file on an institutional claim form for some of our payers.
Guest over 5 years ago in Billing & Payments 6 Future consideration

Clear or Hide Batch Payment Errors

When processing Batch Payments, add the ability to clear or hide batch payment errors that have been previously addressed to accurately display the remaining errors.
Guest 6 months ago in Billing & Payments 0 Future consideration

Add Medicaid ID field to client's insurance

When adding a payer for a client create a new field to enter the Medicaid ID or Medicare MBI number as this is a different number outside of the Plan ID or Group ID.
Guest about 2 years ago in Billing & Payments 1 Future consideration

Create new claim tab after paid/processed

Create a new claim tab after the Paid/Processed tab that I can move claims into manually once I've verified that they've actually been paid.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Indicate if no credit card is on file

When accepting payment and selecting Credit/Debit Card, indicate if there is no credit card on file. We've had therapists accidentally select this thinking they are charging the client's credit card and then we have a discrepancy with the credit c...
Guest almost 3 years ago in Billing & Payments 1 Future consideration