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Billing & Payments

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Display charge amount in payment processing window

The window for charging a credit card doesn't show the amount being charged. It would be helpful to verify that you are charging the correct amount before you complete the transaction.
Jordan Beaver about 1 month ago in Billing & Payments 0 Future consideration

Customize Insurer Details displayed and required fields

Add the ability to select which fields are displayed and required on the Insurer Details page. The currently displayed and required fields do not provide sufficient information for insurers.
Jacob Mergendoller 2 months ago in Billing & Payments 0 Future consideration
170 VOTE

Accept ACH payments from clients

In addition to the credit card options for payments, allow my clients to make payments using ACH.
Guest over 8 years ago in Billing & Payments 20 Future consideration
145 VOTE

Apply batch write-offs to remaining balances due across different client ledgers

Add new feature that allows me to apply multiple write-offs in bulk to remaining balances due from a single page, instead of having to apply each one to individual invoices from separate ledgers. This would let me apply a batch of client or insura...
Marla Deibler over 7 years ago in Billing & Payments 17 Future consideration

Add more data to the Submitted Claims report

Add additional information to the Submitted Claims report so I can better analyze the claims that were submitted and the reimbursement.
Anna Johnson 3 months ago in Billing & Payments / Reporting 0 Future consideration

Display client's secondary insurer copay in the client's details and ledger

If a Client has a Secondary Insurer, display the Secondary Insurer copay along with the Primary Insurer copay on the Client Details page and within the Client's Ledger.
Tiffany Cornilsen 7 months ago in Billing & Payments 0 Future consideration

Add adjusted contract rate in ledger

Please also add an adjusted contracted rate click under the client payment and write off. This way we could actually know what were write off's due to loss of income and what were actual contracted rate differences in reports. And then also create...
Rachael Eichhorn almost 5 years ago in Billing & Payments 1 Future consideration

Add ability to reactivate inactive insurance

Currently, once insurance is marked as inactive it cannot be made active again (without creating new and re-entering). Please make it so you can change the status back to active again.
Guest over 5 years ago in Billing & Payments 23 Future consideration

Allow Invoice Processing to add Invoices with a $0 balance to Claims Awaiting Submission

Add the ability for Invoice Processing billing automation to add Invoices with a $0 balance to Claims Awaiting Submission.
Admin RWWC 2 months ago in Billing & Payments 0 Future consideration

Make scroll bar visible on claim tabs

Ensure the scroll bar is always visible within any of the claim tabs, so you can easily navigate through information without needing to scroll back to the top or bottom of the page. This allows quick access to all columns, even those that may not ...
Guest 6 months ago in Billing & Payments 0 Future consideration