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Billing & Payments

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View DOS and invoice number for unapplied payments from an ERA

When an overpayment is received through an ERA and it gets applied as a credit on the client's ledger, there is not an easy way to identify what DOS or invoice number it originally pertains to without copying the number and searching in the Paid a...
Guest 5 months ago in Billing & Payments 0 Future consideration

View EOB from ERA Received claim tab

Allow me to print the EOB from the ERA Received claim tab.
Guest over 4 years ago in Billing & Payments 3 Future consideration

Customize the cancellation fee for each service type

Allow me to create different cancellation fees based on the service type of the appointment.
Meredith Korsen 3 months ago in Billing & Payments 1 Future consideration

Calculate client's coinsurance rate

Allow me to put in a client's coinsurance and the rate and have it auto-calculate.
Guest about 1 year ago in Billing & Payments 2 Future consideration

Sort by service date in manual insurance payments

Allow me to sort the search results by service date when working in Manual Insurance Payments.
Guest 3 months ago in Billing & Payments 0 Future consideration

Accept payment when editing an invoice

Allow me to apply a payment when editing the invoice so I don't have to go back to the Ledger.
Guest over 6 years ago in Billing & Payments 2 Future consideration

Add Authorization number to individual claims or denials

Add the ability, in the invoice phase where rendering provider and other information can be customized, to add a specific authorization number. It is difficult to keep straight when auth numbers change- or companys are behind on paying claims. The...
Guest about 4 years ago in Billing & Payments 4 Future consideration

Show unapplied payments when accepting payment

When I'm accepting payment and applying it to an invoice, show me any unapplied payments so I don't accidentally overcharge the client.
Guest about 3 years ago in Billing & Payments 5 Future consideration

Apply payments and write-offs at the same time

Allow me to apply payments and write-offs at the same time without having to save one and navigate to another screen to apply the other.
Guest almost 3 years ago in Billing & Payments 4 Future consideration

Incorporate reason codes on ERAs

If you could also show the reason codes for denied or adjusted claims on the uploaded ERAs that would save us from having to go back and forth to our processor. Thank you!
Guest almost 7 years ago in Billing & Payments 3 Future consideration