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TheraNest Ideas Portal
Status Future consideration
Categories Billing & Payments
Created by Guest
Created on Mar 4, 2019

Update credit card expiration date

For saved credit cards that have expired, allow me to update the credit card expiration date without having to re-enter all the credit card information.
App Type TheraNest App
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  • Pamela Bourdeau - Billing Specialist
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    Mar 22, 2023
    This would be very helpful, but when the expiration date changes so does the CVV code so both need to be changed at the same time.
  • Guest
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    Mar 22, 2023
    Allow clients AND clinicians to easily update expiration AND required 3 digit code. Right now clients can update in there is not prompt/space for them to enter 3 digit card code so when we run payment on an updated card, the 3 digit code is missing! Seems like a pretty obvious fix given how often cards expire, change, etc.
  • Guest
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    Jun 29, 2022
    I need to update the expiration date on a saved credit card, but I'm told the only way to do this is to delete the card and start over. I no long have access to any of the credit card info. The only thing that needs to be edited is the expiration date. This will continually be a problem as expiration dates change frequently. Please make this an option sooner rather than later.
  • Guest
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    Feb 17, 2022
    The ability to update only an expiration date on a credit card seems like such a basic function, I don't understand why it is not already in place. It would be extremely useful and time-saving.
  • Guest
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    Jul 12, 2021
    Please create the ability to update the credit card expiration date without needing to re-enter all of the other data.
  • Guest
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    Jul 3, 2020
    A way to edit a Credit Card on file without having to delete the old one and reentering all information. We have had several people get new CC or Debits and it's the same number just a new Exp and CVV code. It would be nice to not have to REenter everything on the card all over!
  • Guest
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    Oct 11, 2019
    yes, it would be helpful to be able to update the expiration date. Another idea would be to choose the default card. We have clients who has an HSA card that they want to use as their default card but once in a while there's not enough money so we have to add a personal card. It would be nice to have the option to choose which card we want as the default card.