Add a character count to appointment decline messages
When a client requests an appointment via the client portal and I decline it, show me how many characters I can type in the decline message. The error message that comes up says my message is too long, but I'm not sure how long is too long.
Don't send cancellation email if appointment has passed
Sometimes an appointment may be cancelled verbally with a client, but I don't have a chance to update it in the system until the next day or two days later. When clients get the cancellation email, they get confused because they think it's for a f...
Allow me to block off drive time on my calendar or enter drive time on an appointment and allow me to report on how many hours of drive time I have for a certain time period.
Don't have 15-min appointments take up 30-min blocks on the calendar
A 15-minute appointment takes up a 30-minute block on the calendar causing appointments to appear to be overlapped. This makes it difficult to read the calendar.
When displaying a group appointment on the agenda, provide more details as to the appointment status so I can see if some people have canceled or if everyone has canceled without having to go into another screen.
We have staff members who only perform office tasks and will never have an appointment scheduled with them. Allow me to remove them from the Staff filter in the calendar so the filter is easier to use.
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Future consideration
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Future consideration
