Messaging & Notifications

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Alert staff when files are added to client Clinical Documents and Staff Documents

It would be helpful if staff could receive an alert whenever an administrator or another staff person adds a document to the client's clinical documents and when an administrator adds a document to the staff's document tab

Guest over 4 years ago in Messaging & Notifications 0 Future consideration

11 VOTE

Allow copying and pasting text from secure messages

Allow me to copy and paste information that is sent or received from a secure message. Sometimes we have standard messages that we send clients and it would be easier to copy and paste from an old message.

Guest about 6 years ago in Messaging & Notifications 1 Future consideration

7 VOTE

Manage all in-app and email notifications

Allow me to manage all email and in-app notifications in one place.

Guest almost 4 years ago in Messaging & Notifications 5 Future consideration

2 VOTE

Create folders for secure messages

Allow me to move secure messages in different folders so I can organize my messages.

Guest over 1 year ago in Messaging & Notifications 1 Future consideration

7 VOTE

Show client note on payment alert

When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.

Guest over 4 years ago in Messaging & Notifications 0 Future consideration

5 VOTE

Set which staff receive treatment plan reminders

Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.

Guest over 3 years ago in Messaging & Notifications 1 Future consideration

5 VOTE

Display client's first name and last initial when receiving text response notifications

As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients...

Guest over 3 years ago in Messaging & Notifications 1 Future consideration

2 VOTE

Notification for client texts

Notify me when a client responds to a text I send.

Guest over 1 year ago in Messaging & Notifications 2 Future consideration

6 VOTE

Notify me if an email was undeliverable

I invited a client to the portal and then later realized I entered the wrong email address. Have TheraNest send me a notification if an email I attempt to send was undeliverable.

Guest about 4 years ago in Messaging & Notifications 2 Future consideration

6 VOTE

Add automatic signature line and ability to highlight and copy text from messages in secure inbox

It is very difficult to write messages in the secure inbox to clients with the editable feature and then the view feature. It would be helpful to have features like an automatic email signature like in Gmail. It is also frustrating that when I go ...

Guest about 4 years ago in Messaging & Notifications 0 Future consideration

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