Messaging & Notifications

Showing 113

Client initials for ALL notifications

When I have messaging alerts set to "use client initials," alerts that a client has paid still show the full name. Can this setting be applied to ALL notifications?

Guest over 4 years ago in Messaging & Notifications 1 Future consideration

7 VOTE

Mark client messages as unread

After reading a client message allow me to mark it as "unread". I may not have time to respond right away and I want to make sure I don't forget.

Guest about 4 years ago in Messaging & Notifications 12 Future consideration

6 VOTE

Send documents to staff in-app

Allow me to send messages to staff and attach documents within TheraNest.

Guest over 3 years ago in Messaging & Notifications 1 Future consideration

11 VOTE

Allow copying and pasting text from secure messages

Allow me to copy and paste information that is sent or received from a secure message. Sometimes we have standard messages that we send clients and it would be easier to copy and paste from an old message.

Guest over 6 years ago in Messaging & Notifications 1 Future consideration

7 VOTE

Manage all in-app and email notifications

Allow me to manage all email and in-app notifications in one place.

Guest over 4 years ago in Messaging & Notifications 5 Future consideration

7 VOTE

Show client note on payment alert

When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.

Guest about 5 years ago in Messaging & Notifications 0 Future consideration

1 VOTE

Save information entered in the chat request

When I click the icon to start a chat, I am asked to fill in several fields including a description of my issue. If no one is available to chat, then I get a message back indicating that & everything I typed on the previous screen is gone. Ple...

Andrea Mills 9 months ago in Messaging & Notifications 0 Future consideration

5 VOTE

Set which staff receive treatment plan reminders

Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.

Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

9 VOTE

Text notification when client schedules an appointment through client portal

As a provider, I want to receive a text notification if a client requests an appointment through the client portal.

Guest almost 7 years ago in Messaging & Notifications 3 Future consideration

5 VOTE

Display client's first name and last initial when receiving text response notifications

As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients...

Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

Please enter your email address

FILTER BY CATEGORY