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Ensora Mental Health Ideas Portal
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2. Client Portal

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Allow saved credit cards from contacts to show in TheraNest

If a contact from a client's contact network makes a payment on the client portal and saves the card for future use, then allow that credit card to be displayed and used in TheraNest.
Guest over 3 years ago in Client Portal Payments 3 Future consideration

Change "save & next" button on the client portal

When a client fills out an intake form on the client portal, the "save & next" button looks disabled even though they can click it to navigate to the next form.
Guest over 1 year ago in Intake Forms 0 Future consideration

Add option to disable Client Portal "save time and complete intake forms" banner

Add an option within the Organization's Client Portal settings to disable the "To save time before your first session, please fill out intake forms" banner displayed to Clients in the Client Portal.
Guest 8 months ago in Intake Forms 0 Future consideration

Revoke secure messages

Allow me to revoke a secure message in case I accidentally sent it to the wrong client.
Cesar Mora about 2 years ago in Messaging 0 Future consideration

Allow contact to still access secure messaging if archived

If a client is archived but the client is a contact of another client, allow them to still access secure messaging for their contacts.
Guest over 1 year ago in Messaging 2 Future consideration

Update icons on the Client Portal

Can you change the "Billing and Insurance" icon on the client portal? If I'm trying to give clients step by step feedback on how to update that info, I'd literally have to say "Click on the dollar sign".
Guest over 1 year ago in Client Portal Payments 1 Future consideration

Mark all IADLs/ADLs as independent

Most of my clients are independent with activities of daily living. Rather than having to click through 13 drop down menus, it would be nice to have a box to check to mark them all as independent.
Guest 9 months ago in Client & Billing Details 0 Future consideration

Separate canceling and rescheduling settings for the client portal

Right now the client's ability to cancel or reschedule an appointment through the client portal is one setting. Make these separate so we can allow clients to cancel but not reschedule, or vice versa.
Guest over 9 years ago in Appointments & Scheduling 5 Future consideration

Change verbiage on portal signup page if invitation was sent

If I've sent a parent an invite to the client portal, the signup page disables the name field but the instructions say to enter the minor's information, which is causing confusion for our parents.
Guest over 2 years ago in Client Account Management 1 Future consideration

Make it easier to view a client's future appointments

Make it easier to see a client's future appointments. Right now I have to run a report or go to the client's appointment history, add filters, and sort the date. I need to get to this information quicker.
Jackie Wasson 10 months ago in Client Account Management 0 Future consideration