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Conducting Telehealth Sessions

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Hide participants names on video screen

When conducting a telehealth session, don't show the participant's name on their video feed. Only show it when I hover over their video box because it can be distracting with it always showing.
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Allow individual codes/notes for family therapy by telehealth

I see families in multiple locations by telehealth. I need to bill as individual or family therapy not write a group note.
Guest over 4 years ago in Conducting Telehealth Sessions 1 Future consideration

Show uploaded profile picture in Telehealth session if video is turned off

I would like to be able to upload my photo in telehealth so that when using audio only there is a picture of me instead of the grey man
Guest over 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Set default speaker view before starting a telehealth session

Before starting a telehealth session, allow me to set how I want the videos displayed on my screen. I may want to hide my self-view or enlarge the client view.
Guest about 1 year ago in Conducting Telehealth Sessions 0 Future consideration

Live transcript of Telehealth sessions

It would be nice to be able to add a toggle screen that can be used in parallel to the Telehealth session to provide live transcription of the conversation. This would make the Telehealth service easier to track when video becomes garbled and audi...
Guest over 1 year ago in Conducting Telehealth Sessions 1 Future consideration

Adjust telehealth screen when connecting on iOS device

When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Disable client's ability to screen share

It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Guest about 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Change wording when clients have poor internet connection

When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.
Guest over 3 years ago in Conducting Telehealth Sessions 1 Future consideration