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Ensora Mental Health Ideas Portal
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Pinned ideas

PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

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Showing 1824

Add location filter to the Write-off report

Allow me to filter by location when running the Write-off report.
Guest over 5 years ago in Reporting 0 Future consideration

Unassign staff from client but not group

When a client is no longer attending a group, allow me to unassign a staff member from that client without unassigning them from the group.
Heather Alesch almost 3 years ago in Clients & Groups 0 Future consideration

Select payer when ERA comes in

Allow me to select the payer when the ERA comes it so I can match it to the right one because sometimes it gets matched to an inactive payer with the same name.
Guest almost 3 years ago in Billing & Payments 0 Future consideration

Communication log of outstanding issues

Allow me to view a log (similar to the Changelog) that shows known issues in TheraNest so I'm better informed of the issues and know they have been reported.
Guest almost 3 years ago in Messaging & Notifications 0 Future consideration

Book with more than one provider on the client portal

Allow clients to request an appointment with more than one provider when requesting an appointment on the client portal for clients that participate in co-therapy.
Guest almost 3 years ago in Appointments & Scheduling 2 Future consideration

Allow new clients to message staff

If a client signs up via the client portal but a staff member hasn't been assigned to them yet, allow them to still message someone in the office in case they have any questions.
Guest almost 3 years ago in Messaging 1 Future consideration

Import authorization details

Allow me to import prior authorization details for a client.
Guest almost 3 years ago in Billing & Payments 0 Future consideration

24 hour cancellation setting shouldn't include weekends

If I have the setting enabled that allows clients to cancel within 24 hours, that shouldn't include the weekend.
Guest almost 3 years ago in Appointments & Scheduling 2 Future consideration

Make statements more visually appealing

Make the statements more visually appealing. Right now they are very grey and bland.
Guest almost 6 years ago in Billing & Payments 2 Future consideration

Change payment date when processing ERAs

When we receive/process a large check from insurance into the system say on the 3rd of the month, but the check date is for the previous month, we have to go into each invoice individually and change the payment date to be within the current month...
Guest almost 3 years ago in Billing & Payments 1 Future consideration