View CMS 1500 form for all claims regardless of state
Allow me to view the CMS 1500 claim form for all claims, regardless of what claim tab it's in. When a claim has been denied I need to see the claim as it was submitted to be able to identify the error.
When a client requests an appointment online and I accidentally accept or decline it and then undo it, the "undo" email is confusing because clients don't realize the appointment is still unconfirmed and they need to wait for a follow-up.
Guest
almost 3 years ago
in Messaging
1
Future consideration
Allow me to select the payer when the ERA comes it so I can match it to the right one because sometimes it gets matched to an inactive payer with the same name.
Allow me to view a log (similar to the Changelog) that shows known issues in TheraNest so I'm better informed of the issues and know they have been reported.
Book with more than one provider on the client portal
Allow clients to request an appointment with more than one provider when requesting an appointment on the client portal for clients that participate in co-therapy.
If a client signs up via the client portal but a staff member hasn't been assigned to them yet, allow them to still message someone in the office in case they have any questions.
Guest
almost 3 years ago
in Messaging
1
Future consideration
1
Future consideration
