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Ensora Mental Health Ideas Portal
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Pinned ideas

PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

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Add character counter to text reminder template

When customizing my organization's text reminder, show how many characters I've used so that I know how many segments it will be.
Guest about 2 years ago in Practice Management & Administration 0 Future consideration

Use manual insurance payments for non-partnered clearinghouse

Allow me to use the Manual Insurance Payments feature without being connected to the partnered clearinghouse.
Daniel Lechleiter 7 months ago in Billing & Payments 0 Future consideration

Display progress note status when creating invoices

When I create an invoice for a client, allow me to see if the progress note has been completed so know if I can submit the claim.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Display warning on client portal to not contact if emergency

Allow clinicians to display a warning to not use the client portal for clinically urgent matters and to call the office or the local crisis number if the client cannot wait for the next time they have an appointment.
Guest over 3 years ago in Client Account Management 5 Future consideration

Multiple Type 2 NPIs

Allow me to add another Type 2 NPI to my organization and choose which NPI is submitted to a payer. Right now I have to create a separate location for each payer to make sure they get the right NPI.
Melissa Smith about 1 year ago in Billing & Payments 2 Future consideration

Add reason to the No Show Appointments report

When running the No Show Appointments report, allow me to view the reason if one was entered, similar to the Canceled & Rescheduled Appointments report.
Guest over 3 years ago in Reporting 1 Future consideration

Link my support cases to my practice (multiple accounts)

As a biller who works with more than one organization, I need to link my support ticket to the practice I'm working with.
Cindy Hooper 7 months ago in Practice Management & Administration 0 Future consideration

Create Medicare Credit Balance report

Allow me to access a Credit Balance report for Medicare/Medicaid to help when I submit quarterly attestations on credit balances.
Cindy Hooper 7 months ago in Reporting 0 Future consideration

Add conditional logic using Client Flags

Add conditional logic using Client Flags to simplify client intake, examples include: When a client self-adds to the portal, assign a Client Flag labeled New Client. When a portal invite with intake forms is sent, assign a Client Flag labeled Wait...
Cindy Hooper 7 months ago in Clients & Groups 0 Future consideration

Filter client list by clients without a flag

Allow me to filter the client list so I can see all clients that don't have a flag assigned.
Cindy Hooper 7 months ago in Client Account Management 0 Future consideration