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Status Future consideration
Categories Messaging & Notifications
Created by Guest
Created on Apr 29, 2021

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Opt out of chat messages when a user is deactivated

When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.
App Type Provider App
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    • Guest
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      |       Apr 21, 2022
      When you make a staff member inactive, all previous conversations receive a "____ has left conversation" message. This bumps all conversations the staff member was involved in and buries any recent messages. This also leaves a negative emotion and bold visual for their departure. A feature to disable this would be appreciated.