Allow me to run a report that displays all the deposits and withdrawals made from TheraNest out of my bank account so I know I can track the transactions related to client refunds, credit card processing fees, subscription fees, etc.
Allow me to run a report that shows all my income from client and insurance payments minus any credit card fees so that I can reconcile with my deposits.
I've been working with tech support on this for months and the above tasks are possible, but incredibly time consuming. Specifically you can carefully use the credit card charges report and filter on disbursements and often that will give you a net deposit that will match what actually hit your bank. However - if you have a refund then you have to locate that and see if it was also included in the deposit. That eventually gives you the required info, which is what part of each bank deposit is a return, which is for services, and what was for credit card fees. That allows you to properly classify each in your accounting software. (This used to be all automatic when TheraNest still supported gross deposits.)
The above is a huge waste of time for our admin staff each month. I completely agree we need a Bank Deposits Report that shows every single deposit that was made to our account, with columns that show how much of it was refunds, service income, credit card fees, and anything else we should know about.
Would like to be able to run profit reports that specify the payment/charge that Theranest takes for credit cards. Currently any profit reports say that the "profit" for a credit card charge is the full charged amount, when the amount deposited in my account is less because Theranest takes their cut. This makes reconciliation difficult. I'd like to see a report that says something like: total profit $75, theranest fees for that time period $2, so your take-home total deposit is $73 (for example).
would be great to be able to run a deposit report so we can see what is actually deposited each day.
Would also be a great feature to include within this report what is an insurance co pay vs. what is a self pay client as we track those two things differently in quickbooks so we can see income from insurance vs. self pay.
The credit card reports are not helpful for accounting reconciliation purposes as they don't actually match up with the deposits.
