You can setup email alerts for practice chat messages. Here's a help article with more information about how to enable that notification: https://theranest.zendesk.com/hc/en-us/articles/360052323152-Email-Alerts-for-Practice-Chat ( https://theranest.zendesk.com/hc/en-us/articles/360052323152-Email-Alerts-for-Practice-Chat )
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