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Status Future consideration
Categories Messaging & Notifications
Created by Guest
Created on Oct 19, 2021

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Acknowledge each practice chat message

If we have a conversation thread in practice chat, each message gets marked (or checked) when I view it, even if I've really only viewed the most recent one and not the prior messages. Have it so we have to acknowledge each message individually so the sender knows if the message has been read or not.
App Type TheraNest App
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  • Guest
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    |     Oct 15, 2021
    I notice that Practice Chat automatically adds a check mark to each new item anytime someone looks at the messages sent in it. However, the visual field is so small that there could be four or five chat messages to me from someone else, and I've only seen the one at the bottom, but all five get checked off as if I've acknowledged all five messages. I think that the person receiving the messages should be checking off each message one at a time in order to assure the sender that each message was, indeed, seen and acknowledged by the receiver.