Make resubmit claim option clearer when marking Failed to Process
Was there a change to the system regarding Submitted Claims? I can mark them as Failed to Process but there is no button now to Resubmit?? Please help
App Type
Provider App
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Guest
Dec 1, 2018
The current process to Resubmit a Claim needs to be addressed. The current process, as I understand it, is tedious, cumbersome and confusing. I have a list of about 15 things that need to be done to resubmit a claim, some of which do not make sense to me. All I need to do is resubmit a claim with a different CPT Code - everything else remains the same. I imagine this is a very common exercise for those handling client billing. This should be paired down to a step or two. An option in Ledger (and other screens) such as "Resubmit Claim with different CPT Code" would be ideal. Selecting this options would lead to a screen with CPT highlighted, allowing user to change code, then click "Resubmit this Claim". Please consider simplifying this process as the way it currently is set up is very frustrating.
