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Ensora Mental Health Ideas Portal

Indicate cancelled appointments in synced calendars

When a session is marked cancelled, it would be nice if this was indicated when the calendar syncs with google calendar
App Type Provider App
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    • Guest
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      Jan 28, 2021
      Cancelled appointments are still showing on synced calendars. If they are cancelled they should not appear on the calendar
    • Guest
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      Oct 13, 2018
      Please fix the calendar sync to include changes (cancel and reschedule). It is not working at all. When I cancel an appt, I would like that it goes away from google calendar so that I know that the slot is now available.
    • Guest
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      Aug 30, 2018
      I can't agree with this more! I got tricked today by 2 appointments that were cancelled by the clients still on my synced calendar. Super frustrating. It would be great for it to say CC before the client name or at the very least, change all cancelled appointments to a different color, so its obviously different.
    • Guest
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      Jul 16, 2018
      this is also true for clients that cancel. they can cancel in client portal or by text and the appointment will still show up in their personal calendar if the appointments are synced. this is confusing to clients as well.
    • Guest
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      Jul 8, 2018
      I can’t vote, supposedly although it says I have votes left. I’ve voted on thmy s before, c’mon. Do this, please!!!’n
    • Guest
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      Dec 14, 2017
      Same with rescheduling. I want to track cancellations (including my own cancellations) & reschedules so just deleting isn't preferable. Right now I need to mark the initials and CANC so I know despite the sync, the session is cancelled. Please change this.
    • Guest
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      Mar 25, 2017
      Right now when I sync using either iCal or Google Calendar, I'm able to see all of the appointments I have scheduled and with whom; unfortunately, I can't see whether or not those appointments have been canceled or not. Could you set up a way of having synced calendars include the CC/NS/etc. tags that appear in TheraNest? Thanks!
    • Guest
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      Mar 8, 2017
      Even when sessions are cancelled on Theranest is shows as if they are still going to happen on google calendar despite sync
    • Guest
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      Jan 24, 2017
      it's great to be able to sync to Ical, but not so great that cancellations are invisible. Thanks
    • Guest
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      Dec 18, 2016
      I totally agree
    • Guest
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      Oct 2, 2016
      If I enter a cancellation into the Theranest calendar, it looks unchanged in Google Calendar. Canceled appointments should either not be synced at all or the title of the Google Calendar event should start with "CC" or "Canceled" so it doesn't look like I still have an appointment when I look at Google Calendar.