I had this exact thought after only using the software a short time. It is such a hassle to only be able to do this from the client list. Please add an archive option to the client details.
Yes, yes, yes, and more yes. And add birth date in the Billing information. Eliminate the need to keep multiple screens open, and unscramble my poor brain.
Definitely would be nice to close the case and audit file and click archive from client page rather than having to "search" the client to then archive.