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TheraNest App

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prevent phone calls from interrupting video session

It would be most helpful if phone calls did not disturb the audio or video on telehealth sessions. Using the do not disturb call feature is not a solution as many people only have one phone and phone access is needed in case of an emergency.
Christine Wheeler almost 4 years ago in Clients & Groups 0 Future consideration

Display only client initials throughout TheraNest

It would be nice if there was a "privacy mode" (not just in the calendar tab) that showed only client initials in the agenda, notes, etc - this would allow for using theranest even in settings in which others might be able to see the screen.
Guest almost 5 years ago in Practice Management & Administration 4 Future consideration

Set inactivity logout per user

As an admin, allow me to set the amount of time a user is logged out due to inactivity. The amount of time needs to be less for front office staff, but it can be more for people who work in the back office.
Guest over 4 years ago in Practice Management & Administration 5 Future consideration

Report on diagnosis frequency

Allow me to run a report that displays the top diagnoses treated at my organization.
Guest over 4 years ago in Reporting 3 Future consideration

Add ability to reschedule Late Cancel appointments

When we late cancel an appointment it won't let us reschedule it. Can you make it so we can reschedule a late cancel appointment please.
Guest over 4 years ago in Calendar & Scheduling 1 Already exists

Add custom relationship options in contact log

Allow me to create custom options when selecting "relationship to client" when creating an entry in a client's contact log.
Guest about 3 years ago in Notes & Cases 3 Future consideration

Add location as a customized grid option when viewing claims

Allow me to customize the grid under the claim tabs to view the location.
Guest over 4 years ago in Billing & Payments 2 Future consideration

Don't update close date when closing a reopened case

If I have to reopen a case to view progress notes or print documentation for an audit, when I reclose the case it updates the close date. Allow me to keep the original close date when reclosing the case.
Guest about 3 years ago in Notes & Cases 4 Future consideration

Suspend account more than twice

Allow me to suspend my TheraNest account more than twice.
Guest 5 months ago in Practice Management & Administration 1 Future consideration

Contract with other treatment planners

Allow me to use a different treatment planner in TheraNest besides Wiley.
Guest almost 2 years ago in Notes & Cases 1 Future consideration