It would be nice to be able to add a toggle screen that can be used in parallel to the Telehealth session to provide live transcription of the conversation. This would make the Telehealth service easier to track when video becomes garbled and audi...
Rather than paying per provider, offer a group telehealth rate where I pay a certain amount each month for X many therapists. For example, I may pay x-amount for 1-3 therapists, and a different amount for 4-6 therapists, etc.
Adjust telehealth screen when connecting on iOS device
When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Change wording when clients have poor internet connection
When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.