Ensora Mental Health Ideas Portal
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3. Telehealth

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Display participant names at the bottom when using a phone for telehealth

Display the participant names at the bottom of the screen when having a Telehealth session using my phone.
Guest over 1 year ago in Conducting Telehealth Sessions 0 Future consideration

Tiered rate for group telehealth

Rather than paying per provider, offer a group telehealth rate where I pay a certain amount each month for X many therapists. For example, I may pay x-amount for 1-3 therapists, and a different amount for 4-6 therapists, etc.
Guest over 4 years ago in Telehealth Payments 0 Future consideration

Verify correct telehealth session

When I click the link to launch a telehealth session, allow me to see the client name(s) that are going to be joining the session before I enter the waiting room. Sometimes I click the wrong link, so I need to verify I'm in the right session befor...
Guest over 1 year ago in Conducting Telehealth Sessions 1 Future consideration

Pay per minute for Telehealth sessions

Rather than paying a monthly subscription fee, allow me to pay based on the minutes I use.
Guest over 1 year ago in Telehealth Payments 1 Future consideration

Disable client's ability to screen share

It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Guest over 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Adjust telehealth screen when connecting on iOS device

When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Change wording when clients have poor internet connection

When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.
Guest almost 4 years ago in Conducting Telehealth Sessions 1 Future consideration