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Billing & Payments

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Insurance Refund and Bulk Insurance Payment Posting

We need to have a function that allows for negative payments to post (ie: insurance refunds) and to allow bulk insurance payment posting. These are essential to proper bookkeeping. How can this be completed. Our clinic cannot be the only one with ...
Guest over 4 years ago in Billing & Payments 3 Future consideration

Multiple Type 2 NPIs

Allow me to add another Type 2 NPI to my organization and choose which NPI is submitted to a payer. Right now I have to create a separate location for each payer to make sure they get the right NPI.
Guest 8 months ago in Billing & Payments 2 Future consideration

Customize Grid option to ledger

It would be nice to not need to click on the invoice to get the full details of payments from insurance and client and adjustments. Could we have a customizable grid to control what information we see to prevent extra steps?
Katie Bade almost 4 years ago in Billing & Payments 4 Future consideration

Make it easier to mark claims as paid when processing manually

I don't receive ERAs in TheraNest so when I process a claim manually make it easier to mark the claim as "paid".
Guest about 2 years ago in Billing & Payments 4 Future consideration

View claim history from ledger

When viewing the client's ledger, allow me to view the history of claim so I don't have to go to the claim tabs and find it.
Guest about 4 years ago in Billing & Payments 1 Future consideration

Allow clients to pre-pay for sessions on the client portal

Allow clients to pre-pay for upcoming appointments on the client portal.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Automatically mark submitted claims to paid claims w/o us lowering the amount we bill the insurance.

Please try to automatically mark the submitted claims as paid, when the ERAs are downloaded in Theranest. We have to manually update these claims a few times on different pages so that they will show up as paid. I know that if we bill the amount ...
Guest almost 7 years ago in Billing & Payments 0 Future consideration

Select email address when sending superbill

If I see a patient (child) but send their superbill via email to another person (parent), I would like to have email addresses for both in my database. When I go to email superbill, it would help if I could pick which email address from a drop-dow...
Guest almost 10 years ago in Billing & Payments 3 Future consideration

Populate authorization on the invoice based on the date of service

Have the authorization populate on the invoice based on the appointment date of service. Sometimes I may create an invoice for a past appointment and the insurance has changed.
Guest 4 months ago in Billing & Payments 0 Future consideration

Add copay to ERA received claim tab

When viewing the ERA received claim tab, allow me to customize the grid to view the copay.
Guest over 1 year ago in Billing & Payments 1 Future consideration