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Billing & Payments

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Show refunds on statements

When printing a client's statement, show any refunds that were applied.
Guest almost 2 years ago in Billing & Payments 2 Future consideration

ledger view - payment history

new updates are very time consuming to keep flipping between the tabs when you are trying to determine where the latest insurance payment was credited. Please at the least put the payment dates back on the fully paid invoice tab
Guest almost 4 years ago in Billing & Payments 1 Future consideration

Offer EAP as insurance option

Could you add Employee Assistance Programs as an Insurance Option and allow the number of sessions completed with the number of sessions covered (eg 1/5) to show where the copay would normally show? Perhaps a flag could appear on the final visit p...
Guest over 8 years ago in Billing & Payments 2 Future consideration

Search claims in Paid/Processed tab by processed date

Allow me to search the claims in the Paid/Processed tab by processed date rather than the submitted date.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Sort invoices by date of service in client's ledger

When viewing a client's ledger, allow me to sort the invoices by date of service.
Guest over 4 years ago in Billing & Payments 1 Future consideration

Add Reason Code for Claim Denial due to Insurance

Please add a reason code PR___ (maybe PR27?) for claim denial when "services performed after insured's contract expired" so we know the claim was denied due to no insurance. This way we can contact the client right away.
Guest over 4 years ago in Billing & Payments 0 Future consideration

Add verified date to client's insurer

When adding or editing insurance to a client and specifying who the client's insurance was last verified by, allow me to also note the date it was last verified.
Guest 10 months ago in Billing & Payments 1 Future consideration

Set default rendering provider for self-pay clients

Allow me to set a default rendering provider for self-pay clients so that the rendering provider can appear on invoices. Right now I can only set a default rendering provider for clients that use insurance.
Guest over 2 years ago in Billing & Payments 2 Future consideration

Monthly program billing

Instead of paying per session, our clients pay for a program every month and I'd like an easier, more automatic way of setting this up in TheraNest.
Guest 5 months ago in Billing & Payments 0 Future consideration

Show paid amount under paid/processed claim tab after posting via Manual Insurance Payments

After I've posted a payment manually using the Manual Insurance Payment feature, include adjustment details and payment amount in the Paid/Processed tab under claims.
Allison zBouie 10 months ago in Billing & Payments 0 Future consideration