Ensora Mental Health Ideas Portal
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Billing & Payments

Showing 373 of 2019

Deductible ERA Functionality

As a biller, it would be more efficient if the 0.00 pays related to the deductible would automatically adjust the client amount due based on the information sent on the ERA.
Guest over 2 years ago in Billing & Payments 3 Future consideration

Add date of service to credit card charges report

When viewing the credit card charges report (Therapy Brands Pay/Vantage) allow me to view the date of service the charge is related to.
Guest 7 months ago in Billing & Payments 0 Future consideration

Choose credit card processor

Allow me to choose which credit card processor to use in my TheraNest account rather than just having one option.
Guest almost 3 years ago in Billing & Payments 0 Future consideration

Allow ERA to auto process with posted client payment

When you automate ERA processing, an ERA will not auto process if there is a client payment posted to an invoice. Our practice collects copays and coinsurance at time of service, so the vast majority of our invoices have client payments posted to ...
Guest about 1 year ago in Billing & Payments 0 Future consideration

Select payer when creating the claim

Have a drop down option to select which insurance to use at the time of billing. For instances where claims need to be billed to different payers for different services.
Niki McKay almost 2 years ago in Billing & Payments 1 Future consideration

BCC additional emails when sending payment receipts

If there are multiple email addresses on file to send receipts to when a credit card is charged, don't display all email addresses in the "To" field when the receipt is sent. Sometimes we see children of divorced parents who have contentious relat...
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Download batch payment errors

Allow me to download the errors for batch payments so I can track credit card declines.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Populate co-insurance and deductible info in the invoice

make the deductible and co-insurance actively populated into invoices and managed automatically, rather than having to manually enter the correct Patient Responsibility (whether deductible or co-insurance amount) and have to back track when deduct...
Kara Marshall over 4 years ago in Billing & Payments 1 Future consideration

Send a copy of a client's statement to other staff members

When sending a statement to a client, allow me to send a copy to any staff member that's assigned to the client.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Add Medicaid ID field to client's insurance

When adding a payer for a client create a new field to enter the Medicaid ID or Medicare MBI number as this is a different number outside of the Plan ID or Group ID.
Guest over 2 years ago in Billing & Payments 1 Future consideration