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Ensora Mental Health Ideas Portal
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Billing & Payments

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View payer on batch invoicing

When creating new invoices under Batch Invoicing, allow me to view the client's primary payer.
Guest over 3 years ago in Billing & Payments 12 Completed

Allow zero dollar insurance payments

As a biller, it is essential that we can document zero dollar payments from insurance as part of the client's ledger. This is often the documentation we need to then bill a secondary insurance. Note of zero dollar payment should be able to have pa...
Guest almost 8 years ago in Billing & Payments 3 Completed

Automatically create invoices

Allow me to automatically create invoices.
Guest about 7 years ago in Billing & Payments 13 Completed

Ability to manually mark a claim as submitted

There are times when you have to print off a claim and fax/mail it to the insurance company rather than submit it electronically. There is currently no way to track this in Theranest. It would be nice to be able to manually mark a claim as submitt...
Guest about 8 years ago in Billing & Payments 20 Completed

Populate box 24H on the CMS form

Have TheraNest populate box 24H on the CMS 1500 form.
Guest about 2 years ago in Billing & Payments 12 Completed

Option to turn off automatic ERA processing

Allow me the option to turn off the automatic processing of ERAs.
Guest about 3 years ago in Billing & Payments 25 Completed

Display charge amount in payment processing window

The window for charging a credit card doesn't show the amount being charged. It would be helpful to verify that you are charging the correct amount before you complete the transaction.
Jordan Beaver 4 months ago in Billing & Payments 0 Completed

Notification of Credit Card about to Expire

Send admins a notification when a client's credit card is about to expire.
Guest almost 7 years ago in Billing & Payments 7 Completed

Ability to put in insurance payments as a batch and apply to multiple client invoices

Sometimes an insurance payment will be for more than one client. I think it would save time and eliminate user error if there was a way to input a batch insurance payment and be able to apply it to invoices of multiple clients.
Guest almost 10 years ago in Billing & Payments 21 Completed

Organize credit cards on file and manually select default credit card

Add ability to choose a default client credit card.
Guest almost 7 years ago in Billing & Payments 12 Completed