Ensora Mental Health Ideas Portal
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Billing & Payments

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Alert me when a credit card is declined

Send me an in-app alert when a client's credit card is declined or have the alert appear on the client's ledger so I can make sure to update the information as I'm working in the client's profile.
Guest almost 3 years ago in Billing & Payments 0 Future consideration

Allow Copy and Paste of 1-time Payment Link

Some of our clients payments are managed by a parent. It would be helpful to be able to copy the 1-time Payment link and paste in email to parent.
Guest over 4 years ago in Billing & Payments 0 Future consideration

Indicate if clients are out of network

Allow me to indicate if the client is in-network, out-of-network, or paying out of pocket.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Write off contractual obligation

When an ERA comes back with a contractual obligation, allow me to easily write it off.
Guest almost 5 years ago in Billing & Payments 3 Future consideration

Email client when credit card charge is voided

Send an email to my client if I void a credit card charge. Sometimes I accidentally charge their card and if they got an email that I voided it, then it would save from them calling me.
Guest almost 3 years ago in Billing & Payments 1 Future consideration

Monthly program billing

Instead of paying per session, our clients pay for a program every month and I'd like an easier, more automatic way of setting this up in TheraNest.
Guest 12 months ago in Billing & Payments 0 Future consideration

Set default place of service per insurance payer

Allow me to set the default place of service for each payer because they all have their own requirements.
Guest almost 5 years ago in Billing & Payments 2 Future consideration

Change POS if modifier 95 attached to service type

If the service type attached to the appointment includes modifier 95, have TheraNest change the POS code.
Guest almost 4 years ago in Billing & Payments 1 Future consideration

Delete inactive insurances

If a mistake was made on an insurance that was marked as inactive an Org Admin should be allowed to delete the insurance. This helps to avoid scheduling issues as it is confusing for them when they see 2 identical insurances one marked as active a...
Guest almost 3 years ago in Billing & Payments 0 Future consideration

Archive insurers

Allow me to archive insurers. I may want to keep them on file but don't want to delete them from TheraNest.
Guest about 2 years ago in Billing & Payments 1 Future consideration