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Billing & Payments

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Billing Info navigation

In the space to put in my credit card for Theranest charges, it only says,"Billing Info," it does not specifically say, "For Theranest Charges." I am new to the system and it is taking a while to get comfortable with it. I was quickly trying to fi...
Guest over 4 years ago in Billing & Payments 0 Completed

Add invoice number to accepted claim tab

Is there anyway to have the invoice number be added to the claims>accepted information?
Guest over 4 years ago in Billing & Payments 0 Completed

Break up ERAs by payer

Have ERAs come back into TN by payer as opposed to one big file with all payers.
Guest over 5 years ago in Billing & Payments 0 Completed

Remove auto-formatting from Co-Insurance Amount input

If you enter in an amount for the co-insurance field, it automatically formats the number as if it was a dollar amount even though it's a percentage.
Guest over 5 years ago in Billing & Payments 0 Completed

Better Payer Name Matching in ERAs

I have now set up multiples of the same Payer ID with different names. There is no way I can manually select names for some of the carriers, with over 500 Patients this is not a viable option.
Guest almost 6 years ago in Billing & Payments 1 Completed

Display Place of Service code numbers in dropdown

Display the place of service code in the dropdown option for Place of Service on invoices and progress notes. For example Office is 11, Telehealth is 02, Group Home is 14, etc. This way we will know we are selecting the correct option that will be...
Guest almost 6 years ago in Billing & Payments 0 Completed

Add name to client info on Statements

Please add name field to Client Info section of re-designed statements.
Guest almost 6 years ago in Billing & Payments 0 Completed

List location name in Box 32 of claim form

Currently, box 32 of the claim form pulls from the appointment location, but it only pulls in the address and still lists the organization name rather than the location name. List the location name in addition to the address.
Guest about 3 years ago in Billing & Payments 1 Completed

Notification for payments made from one-time payment links

As an administrator, send me a notification if a client makes a payment using the one-time payment link
Guest over 3 years ago in Billing & Payments 1 Completed

Navigate to the Payment by Clicking on the Status

It would be great if this could be changed: When clicking on the "in-process", "denied" or "paid" claim status, the link takes you to the Billing Tab and the section/status where the claim is. But it does not adjust the filter dates to take you ...
Guest almost 4 years ago in Billing & Payments 0 Completed