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Messaging & Notifications

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Mass message clients in client portal

It would be nice to be able to send out a confidential group communication blast to patients via the messaging portal. For example, letting everyone know if the office is closing due to weather. Right now I have to email or message each individual...
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

Staff member chat

A way for clinicians in the same practice to chat via theranest
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

Disable practice chat

Please close the Practice Chat window on my screen.
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

RESEND FORMS

RESEND FORMS It would be wonderful to be able to resend forms instead of them staying in Pending. This way clients who forget or lose it in their email inbox we can send a friendly reminder again!
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

Email clients through Theranest

Would be nice for the therapists to have the ability to email clients through your system.
Guest almost 6 years ago in Messaging & Notifications 0 Already exists

Appointment length in reminders

Hi, I would like to suggest that the appointment length be removed from the reminder sent to clients. Since insurance allots therapists a portion of that hour for therapists to write notes, the client is confused when sessions end after 45/55 minu...
Guest about 6 years ago in Messaging & Notifications 0 Will not implement

Change inputs for cancelling/confirming an appointment reminder

Sometimes our clients get confused when having to press 1 or 2 to confirm/cancel an appointment and they sometimes press the wrong one. It would be great to have an option to change Y for confirm and N to cancel.
Guest 3 months ago in Messaging & Notifications 0 Future consideration

Allow text messages to be sent via Client Reminder Log without subscribing to Text Reminders

Allow Users to send text messages to Clients via the Client Reminder Log without Organization Text Reminders being enabled.
Guest 3 months ago in Clients & Groups / Messaging & Notifications 0 Future consideration