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Messaging & Notifications

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Text notification when client schedules an appointment through client portal

As a provider, I want to receive a text notification if a client requests an appointment through the client portal.
Guest over 6 years ago in Messaging & Notifications 3 Future consideration

Disable allowing clients to cancel via text reminders

Allow me to disable allowing clients to cancel and confirm appointments through the text reminders they receive.
Guest almost 5 years ago in Messaging & Notifications 4 Future consideration

Opt out of chat messages when a user is deactivated

When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.
Guest over 3 years ago in Messaging & Notifications 1 Future consideration

Notify admins when appointment is canceled

As an admin, send me a notification when an appointment is canceled because I like to stay on top of my staff's appointments.
Guest about 3 years ago in Messaging & Notifications 0 Future consideration

Notify other staff of new appointments

Allow me to specify other staff that should be alerted when a client schedules a new appointment. Our front office staff has things they need to accomplish when a new appointment is scheduled so they need to be notified.
Guest over 2 years ago in Messaging & Notifications 1 Future consideration

Notification for uploads to general documents

Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents becau...
Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

Improve Secure Messaging View Options

Allow Secure Message to be viewed as a thread and improve viewing options of long messages.
Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

Link to client's details from secure messaging

When viewing a secure message, have the client's name link directly to their details like it does in other areas of TheraNest.
Guest about 2 years ago in Messaging & Notifications 2 Future consideration

Copy secure messages over as a thread

Allow me to copy the entire secure message over as one thread rather than copy each message individually.
Guest about 2 years ago in Messaging & Notifications 1 Future consideration

Add CC function for secure messages

Allow me to CC members of a client's contact network when sending a secure message. We see minors and when communicating with the client I need to include their parent(s) or guardian(s).
Guest over 5 years ago in Messaging & Notifications 2 Future consideration