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Ensora Mental Health Ideas Portal
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Messaging & Notifications

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Notification for client texts

Notify me when a client responds to a text I send.
Guest almost 2 years ago in Messaging & Notifications 2 Future consideration

Add CC function for secure messages

Allow me to CC members of a client's contact network when sending a secure message. We see minors and when communicating with the client I need to include their parent(s) or guardian(s).
Guest about 6 years ago in Messaging & Notifications 2 Future consideration

Notification for uploads to general documents

Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents becau...
Guest over 4 years ago in Messaging & Notifications 1 Future consideration

Send client appointment notifications in location time zone

If I have client notification settings enabled for creating an appointment, rescheduling an appointment, etc. then send those emails using the location time zone.
Guest about 2 years ago in Messaging & Notifications 0 Planned

Improve Secure Messaging View Options

Allow Secure Message to be viewed as a thread and improve viewing options of long messages.
Guest over 4 years ago in Messaging & Notifications 1 Future consideration

Link to client's details from secure messaging

When viewing a secure message, have the client's name link directly to their details like it does in other areas of TheraNest.
Guest over 2 years ago in Messaging & Notifications 2 Future consideration

Copy secure messages over as a thread

Allow me to copy the entire secure message over as one thread rather than copy each message individually.
Guest almost 3 years ago in Messaging & Notifications 1 Future consideration

Add service type to appointment reminders

Allow me to include the service type in text and email appointment reminders.
Guest about 7 years ago in Messaging & Notifications 2 Future consideration

CC therapist when sending emails to clients

Allow me to CC a therapist on emails being sent to clients by other staff members.
Guest over 4 years ago in Messaging & Notifications 1 Future consideration

Allow therapists to manage client notification settings for each client

As a therapist, allow me to manage which email notifications my clients receive. Right now this can only be managed from the Organization tab (under Client Portal) and I want to specify which of my clients receive which notifications.
Guest over 4 years ago in Messaging & Notifications 1 Future consideration