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TheraNest Client Portal

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Book with more than one provider on the client portal

Allow clients to request an appointment with more than one provider when requesting an appointment on the client portal for clients that participate in co-therapy.
Guest over 2 years ago in Appointments & Scheduling 2 Future consideration

Allow new clients to message staff

If a client signs up via the client portal but a staff member hasn't been assigned to them yet, allow them to still message someone in the office in case they have any questions.
Guest over 2 years ago in Messaging 1 Future consideration

24 hour cancellation setting shouldn't include weekends

If I have the setting enabled that allows clients to cancel within 24 hours, that shouldn't include the weekend.
Guest over 2 years ago in Appointments & Scheduling 2 Future consideration

Show canceled and no-show appointments in the client portal

Allow clients to see appointments that were canceled or marked as a no-show in the client portal so when they get an invoice with a cancellation or no-show fee they can reference the appointment.
Guest over 2 years ago in Appointments & Scheduling 0 Future consideration

Remove Insurance Virtual Credit Card Payments from Client's Portal

Please removed the Virtual Insurance Credit Cards from the Client's Portal Payment History. It is confusing clients thinking their cards are being charged a large amount.
Guest over 2 years ago in Client Portal Payments 0 Future consideration

Customize portal appointment confirmation emails

When a client schedules an appointment through the client portal and I confirm it, allow me to customize the email message that is sent when their appointment is confirmed.
Guest over 4 years ago in Appointments & Scheduling 0 Future consideration