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Status Completed
Categories Billing & Payments
Created by Guest
Created on Sep 25, 2020

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Edit place of service code on invoice

I would like to be able to change the place of service code on the invoice for billing without changing it on the progress note. For instance, the therapist has already completed his progress note and indicated that the place of service was 02 for telehealth. The payer, however, requires that the place of service be 11 for all services; therefore, I need to change it on the invoice, but not on the progress note. It would be great if I could simply change it on the invoice withoiut having to change it on the progress note. Right now, I have to remove signature on the progress note so I can change the place of service and then ask the therapist to go back and sign it again.
App Type TheraNest App
  • ADMIN RESPONSE
    Aug 23, 2024
    The Place of Service code can now be changed on an invoice without needing to un-sign the progress note. Click ( https://theranest.zendesk.com/hc/en-us/articles/360052147492-Change-Place-of-Service-on-Client-Invoice ) here ( https://theranest.zendesk.com/hc/en-us/articles/360052147492-Change-Place-of-Service-on-Client-Invoice ) to learn more.
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  • Guest
    Reply
    |     Feb 22, 2022
    Now that there is a new modifier 10, telehealth in patient's home, when you make an appointment telehealth, it automatically applies 02 modifier and once the appointment note is signed, I can't bill for 10 without removing the signature of the note and then resigning it. Most notes have to be signed within a certain amount of time, so it would be helpful if I was to be able to change the modifier without having to remove the signature
  • Guest
    Reply
    |     Jan 14, 2022
    Yes, not sure why this doesn’t have more votes! It is so not user friendly having to unsign notes just to be able to create invoices correctly.
  • Guest
    Reply
    |     Oct 25, 2021
    Adjust place of service default by payer, or introduce a way to change the place of service after a note is signed. In the same way that the service type functions on the notes.
  • Guest
    Reply
    |     Oct 1, 2021
    We desperately need the ability to change the place of service without un-signing a note to do so. In Ohio, all Medicaid telehealth is billed with place of service 11.
  • Guest
    Reply
    |     Aug 26, 2021
    Allow a biller to change the location code on an invoice even if a note has been signed. In our state different payor sources have different requirements for this code for telehealth. If we find out a few months after the fact that a client's insurance has changed this will be a nightmare to try to wade through and re-bill.
  • Guest
    Reply
    |     May 7, 2021
    We need to be able to edit the place of service on an invoice without removing the therapist signature! The time and date of the original signature is very important for insurance billing in case we ever get audited.
  • Guest
    Reply
    |     May 7, 2021
    I agree!
  • Erin Liebich
    Reply
    |     Jul 13, 2020
    Ability to change the place of service even when the progress note is already signed
  • Guest
    Reply
    |     Apr 30, 2020
    Be able to change location for billing even after note is signed. Some insurance want office for telehealth and if staff choose wrong location, I have to undo signatures on notes to change location for billing. Then note looks like it was not done at the right time.
  • Guest
    Reply
    |     Apr 27, 2020
    I DON'T WANT MY PLACE OF SERVICE AUTOMATICALLY CHANGES TO 02- THIS IS PROBLEMATIC FOR BILLING MEDICARE. PLEASE ADVISE.