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113 VOTE
Status Completed
Created by Guest
Created on Jul 17, 2020

Multiple available times in a day

When setting my calendar availability, allow me to enter multiple time frames in a single day, such as Mondays from 8-11 AM and from 3-6 PM.
App Type TheraNest App
  • ADMIN RESPONSE
    Aug 23, 2024
    Our new Advanced Availability feature is currently in Beta! This feature allows you to create availability blocks on the calendar to specify the services you are available for scheduling at specific times and locations, and more! Click the following link to learn more: https://theranest.zendesk.com/hc/en-us/articles/17406970275860-Advanced-Availability-FAQ-TheraNest- ( https://theranest.zendesk.com/hc/en-us/articles/17406970275860-Advanced-Availability-FAQ-TheraNest- )
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  • Guest
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    Jul 25, 2023
    Yes! I would like to allow the clients to self schedule, but i dont because i cant easily block out the lunch times.
  • Guest
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    Jan 13, 2023
    We are having the same issue with preferences not "sticking" however we cannot go back and scrub 4 years of data and also we have scrubbed data for 5 years in advance with NO conflicts, and this resolution is no longer working. There is a virus or a bug or something going on that needs to be fixed ASAP. I also LOVE the idea of setting an effective date because we have clinicians sometimes who start a new schedule at the beginning of a new month and it is really challenging to manage. There should be multiple options for effective dates.
  • Guest
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    Nov 17, 2022
    Allow me to split my hours of availability. For example, I am available to clients in the mornings and evenings on some days of the week. The current system forces me to block out hours in the middle of each working day - which is cumbersome in my calendar, especially in syncing with external calendars.
  • Guest
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    Oct 28, 2022
    My calendar is set for my day to begin at 9 am,. But just for one week I would like to change schedule on the calendar to begin working at 8 am instead of 9 am. Doesn't seem to be an option to do this
  • Guest
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    Oct 20, 2022
    Instead of just creating available day with beginning to end and length of appointment slots - I would like to create a template in my calendar which would show clients the available/open appointments in my day/week/month and they can then self schedule. this would allow me to have time between appointments, lunch breaks, block times for myself, notes, appointments, etc. All I have found is to open my calendar preferences for length of appt, start of day and end of day. But I would like to create available times specifically for each day. Thank you!
  • Guest
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    Sep 28, 2021
    Would it be possible to select multiple star-stop times within a day for a staff's regular schedule in Calendar Preferences? Some staff see patients from 9-12 and then again from 4-7. Others take long lunches to eat, do supervision and hold meetings. This would avoid having to block every day out.
  • Guest
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    Apr 21, 2021
    I would like to have pre-set appointment slot times set up for my admins to be able to fill in (for example: On Mondays I see clients at 9, 10:15 and 11:30) so my admins know when there is a slot available. This would be rather than an open calendar.
  • Guest
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    Mar 10, 2021
    It would be helpful if a therapist could schedule their availability in block times. For example, they could say they are available 9-12 and then again 3-5. Instead of only being able to put 9-5
  • Guest
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    Feb 19, 2021
    My schedule varies each week. It would be nice if the calendar preference would allow me a monthly preference instead of a weekly preference because I do not have the same schedule every week. I will still have to let admin know my schedule instead of fully utilizing Theranest
  • Guest
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    Dec 22, 2020
    Would love to have the ability to set up multiple time blocks for availability on the same day. For example - having a morning shift (8:00 - noon), then an afternoon shift (4:00 - 8:00 p.m.)
  • Guest
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    Dec 8, 2020
    Instead of listing my availability as 9:00 AM - 5:00 PM, I'd like to list 9:00 AM -11:00 AM & 1:00PM -5:00PM for the same day. Adding the ability to have multiple line items for availability in the same day would be great.
  • Guest
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    Oct 22, 2020
    Yes - I feel this is especially important at this time when I need to stagger clients in order to ventilate and clean the space.
  • Guest
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    Oct 21, 2020
    I would like it to where I can set the exact time slots that clients can schedule (versus a range or increments). For example, on Mondays clients can schedule either 3, 4 or 5pm and on Thursdays 10, 11:30 and 1pm.
  • Amy Cochran
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    Oct 1, 2020
    I recently had a problem getting a change to the available times in my Calendar Preferences to "stick" and the available times repeatedly reverted back to the original times. Working with Theranest support (thank you, Zephan), we did some testing and confirmed Zephan's suspicion that this was because there were future appointments on the calendar that were outside of the newly saved available times. (Example: Available time changed from 5:30-7:30 p.m. to 5:00-7:00 p.m., but there were existing future appointments that ended after 7:00 p.m.) I had to let all existing appointments set within the current availability hours (5:30-7:30) roll off the calendar before updating my available hours (to 5:00-7:00). Based on this, I recommend a system enhancement to add an "effective date" to Calendar Preferences changes, especially changes to available hours. This would enable the Calendar Preferences to be updated without creating a gap in the appointment calendar in order to make the change work. Thank you for the support and for considering this system enhancement!
  • Guest
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    Aug 19, 2020
    The lack of flexibility in the schedule has me SERIOUSLY rethinking my decision to sign on for TheraNest.
  • Guest
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    Aug 8, 2020
    What about a feature where I could change my available times in the calendar at specific intervals rather than just having one option?
  • Guest
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    May 27, 2020
    It would be nice to allow practitioners to have the option to pad their appointments with breaks in between or even filter out a certain percentage of their appointments from view to their clients so that the clients cannot see EVERY open slot they have.
  • Guest
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    Apr 16, 2020
    The calendar is useless as it is and I do not use it. If it does not allow me to set up specific times, it is not worth it.
  • Guest
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    Apr 4, 2020
    It would be nice to set up the exact time spots available for appointments instead of the general range of hours.
  • JoAnne Morris
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    Apr 2, 2020
    see above - would like to be able to set availability in blocks throughout a day (i.e. Mondays from 7-9, 12-4; 6-7).
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