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TheraNest Ideas Portal
Status Completed
Created by Guest
Created on Feb 4, 2022

View a staff member's availability from their profile

When a staff member has set their availability from their calendar preferences, allow me to view that availability from their staff profile.
App Type TheraNest App
  • ADMIN RESPONSE
    Aug 23, 2024
    A new Availability view is now available on the Calendar allowing you to see when staff members are available. Additionally, our new Advanced Availability feature is currently in Beta. This feature allows you to create availability blocks to specify the services you are available for scheduling at specific times and locations. Click the following link to learn more: https://theranest.zendesk.com/hc/en-us/articles/17406970275860-Advanced-Availability-FAQ-TheraNest- ( https://theranest.zendesk.com/hc/en-us/articles/17406970275860-Advanced-Availability-FAQ-TheraNest- )
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  • Guest
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    Dec 14, 2022
    A feature like this would be a time-saver and I could see how it could have a significant impact on a practice in terms of scheduling efficiency. There should be an option in the calendar to select a block of time and label/categorize it as "Available" and then be able to report off all events with this selection. This would make it MUCH more efficient to see all available appointment slots and then be able to filter by therapist, day, etc. We are currently experimenting with this type of feature by creating a client with first name "Available" and last name "For New Intake". We have assigned the "client" to all therapists in our test group. We then indicate their availability in the calendar by opening an event and selecting the client "Available For New Intake". Now we can open that "client" and view appointments. We can see the exact days, times and who has them. The issue is that these are billable events that we have to deal with. Not sure if this approach will create other unintended negative consequences as well but it is the first approach in trying to more efficiently filling therapist's available appointment slots, which has proven to be a significant challenge.
  • Guest
    Reply
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    Feb 3, 2022
    I would like to see in the staff section, somewhere the therapists are able to add the availability they have open to see new clients.