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Ensora Mental Health Ideas Portal
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Conducting Telehealth Sessions

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Upload custom background in telehealth sessions

Allow me to upload a custom background to use while conducting telehealth sessions.
Guest 12 months ago in Conducting Telehealth Sessions 27 Completed
203 VOTE

Add chat functionality to telehealth sessions

When I'm in a telehealth session, allow me to chat with my client(s) so that if we lose audio I can help them troubleshoot.
Guest almost 7 years ago in Conducting Telehealth Sessions 44 Completed

Virtual waiting room for Telehealth clients

Allow my clients to wait in a virtual waiting room if the session hasn't started yet because I'm running late.
Guest almost 6 years ago in Conducting Telehealth Sessions 31 Completed

Set virtual background in telehealth sessions

Allow me to choose a background or blur my background while conducting telehealth sessions.
Guest about 5 years ago in Conducting Telehealth Sessions 26 Completed

Play a chime or sound when participants join a telehealth session

When a client joins a telehealth session, or when we as the therapists join, for a small beep to occur on the person who was logged in first to know to click the join button. Many times clients have sat for several minutes not knowing I joined, or...
Guest about 5 years ago in Conducting Telehealth Sessions 16 Completed

Allow more than 6 total participants in a Group Telehealth Session

Currently, one Telehealth session can only have up to 6 people including the staff member. I have some groups with larger members and need the ability to conduct telehealth sessions with those clients.
Guest over 5 years ago in Conducting Telehealth Sessions 23 Completed

Disable virtual background options for clients

Allow me to disable the virtual background options for clients during a telehealth session.
Christine Wheeler 11 months ago in Conducting Telehealth Sessions 2 Completed

Expand client's video in a telehealth session

Right now if you click full screen, the client is a small box in the middle rather than the whole monitor such as in any of the other video conferencing platforms. This would actually be the difference maker in me being able to offer more EMDR ses...
Austin Rogers over 5 years ago in Conducting Telehealth Sessions 16 Completed

Group Telehealth Sessions

I need the ability for "conference calls" with Telehealth sessions. I have many military couples located in different locations.
Guest almost 7 years ago in Conducting Telehealth Sessions 3 Completed

Add ability to move or hide video preview box

The ability to move the self-video box to another area of the screen - currently this box pops up in the upper right hand corner of the screen, which is fine on a computer. But many of my clients who use a phone or tablet have let me know that the...
Guest over 6 years ago in Conducting Telehealth Sessions 12 Completed