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TheraNest App

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Instant or Live Chat with Clients

I do believe that adding live-real time chat to the platform is beneficial. I have had many of my teens ask for this feature. I tried to vote on the other comments; however, I am not able to. The text message works; however, you will have to refre...
Guest almost 4 years ago in Clients & Groups 3 Future consideration

Increase font size in calendar

Allow me to increase the font size when working in the calendar.
Guest over 7 years ago in Calendar & Scheduling 6 Future consideration

View all clinical notes and contact log entries

Have a place where I can view all clinical documentation (assessments, progress notes, and treatment plans) and contact notes in chronological order.
Guest over 1 year ago in Notes & Cases 4 Future consideration

Make it easier to mark claims as paid when processing manually

I don't receive ERAs in TheraNest so when I process a claim manually make it easier to mark the claim as "paid".
Guest over 2 years ago in Billing & Payments 4 Future consideration

Multiple Type 2 NPIs

Allow me to add another Type 2 NPI to my organization and choose which NPI is submitted to a payer. Right now I have to create a separate location for each payer to make sure they get the right NPI.
Guest 8 months ago in Billing & Payments 2 Future consideration

View appointment status on printed agenda

Show the appointment status when I print the Agenda so I distinguish the canceled and no-show appointments.
Guest over 1 year ago in Calendar & Scheduling 2 Future consideration

Separate calendar preference for showing client initials in calendar and alerts

Under Calendar Preferences, separate the preference for "Show only client initials in Calendar and staff email alerts" so that I can display the client's full name on the calendar, but only show their initials in email alerts.
Guest over 3 years ago in Calendar & Scheduling 6 Future consideration

View claim history from ledger

When viewing the client's ledger, allow me to view the history of claim so I don't have to go to the claim tabs and find it.
Guest over 4 years ago in Billing & Payments 1 Future consideration

Allow clients to pre-pay for sessions on the client portal

Allow clients to pre-pay for upcoming appointments on the client portal.
Guest over 3 years ago in Billing & Payments 1 Future consideration

See the client portal from the client's view

Allow me to see the client portal from the client's perspective so if a client has a question we can help them.
Guest over 4 years ago in Practice Management & Administration 2 Future consideration