ADD A NEW IDEA

3. Telehealth

Showing 51 of 2018

Set default speaker view before starting a telehealth session

Before starting a telehealth session, allow me to set how I want the videos displayed on my screen. I may want to hide my self-view or enlarge the client view.
Guest over 1 year ago in Conducting Telehealth Sessions 0 Future consideration

Live transcript of Telehealth sessions

It would be nice to be able to add a toggle screen that can be used in parallel to the Telehealth session to provide live transcription of the conversation. This would make the Telehealth service easier to track when video becomes garbled and audi...
Guest almost 2 years ago in Conducting Telehealth Sessions 1 Future consideration

Tiered rate for group telehealth

Rather than paying per provider, offer a group telehealth rate where I pay a certain amount each month for X many therapists. For example, I may pay x-amount for 1-3 therapists, and a different amount for 4-6 therapists, etc.
Guest about 4 years ago in Telehealth Payments 0 Future consideration

mobile app for telehealth

Most of my clients do telehealth from their phone. This would be great if clients could use their phone for sessions.
Guest over 6 years ago in Conducting Telehealth Sessions 0 Already exists

Disable client's ability to screen share

It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Guest over 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Adjust telehealth screen when connecting on iOS device

When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Change wording when clients have poor internet connection

When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.
Guest over 3 years ago in Conducting Telehealth Sessions 1 Future consideration

window moveable

moveable window so clinician can be looking at self and still appear to be looking client (in the eye)
Guest over 5 years ago in Conducting Telehealth Sessions 0 Already exists

allow to copy and paste url from appt page (calendar) after session has started.

allow to copy and paste url from appt page (calendar) after session has started. currently changes cursor after start session
Guest over 5 years ago in Telehealth Appointments 0 Already exists

Telehealth place of service

In order to bill insurances for Telehealth, the code for the location in field is normally 11 - office. However, for Telehealth it needs to be 2 - phone. Changing this on the CMS 1500 requires and printed and faxed form which complicates billing.
Guest about 6 years ago in Telehealth Payments 0 Already exists