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TheraNest Telehealth

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Live transcript of Telehealth sessions

It would be nice to be able to add a toggle screen that can be used in parallel to the Telehealth session to provide live transcription of the conversation. This would make the Telehealth service easier to track when video becomes garbled and audi...
Guest over 1 year ago in Conducting Telehealth Sessions 1 Future consideration

Tiered rate for group telehealth

Rather than paying per provider, offer a group telehealth rate where I pay a certain amount each month for X many therapists. For example, I may pay x-amount for 1-3 therapists, and a different amount for 4-6 therapists, etc.
Guest almost 4 years ago in Telehealth Payments 0 Future consideration

Adjust telehealth screen when connecting on iOS device

When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
Guest almost 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Disable client's ability to screen share

It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Guest about 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Change wording when clients have poor internet connection

When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.
Guest over 3 years ago in Conducting Telehealth Sessions 1 Future consideration

window moveable

moveable window so clinician can be looking at self and still appear to be looking client (in the eye)
Guest about 5 years ago in Conducting Telehealth Sessions 0 Already exists

allow to copy and paste url from appt page (calendar) after session has started.

allow to copy and paste url from appt page (calendar) after session has started. currently changes cursor after start session
Guest about 5 years ago in Telehealth Appointments 0 Already exists

Telehealth place of service

In order to bill insurances for Telehealth, the code for the location in field is normally 11 - office. However, for Telehealth it needs to be 2 - phone. Changing this on the CMS 1500 requires and printed and faxed form which complicates billing.
Guest almost 6 years ago in Telehealth Payments 0 Already exists

mobile app for telehealth

Most of my clients do telehealth from their phone. This would be great if clients could use their phone for sessions.
Guest about 6 years ago in Conducting Telehealth Sessions 0 Already exists

Reopening with the same link when there is trouble

Upon opening the telehelath session, I need to be able to close it and open it using the same link if there is trouble connecting. I used it soon after it was launched and the client has poor connectivity. As a result, I attempted to re-start the ...
Guest over 6 years ago in Conducting Telehealth Sessions 0 Already exists