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Ensora Mental Health Ideas Portal
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Billing & Payments

Showing 374 of 2014

Add Reason Code for Claim Denial due to Insurance

Please add a reason code PR___ (maybe PR27?) for claim denial when "services performed after insured's contract expired" so we know the claim was denied due to no insurance. This way we can contact the client right away.
Guest almost 5 years ago in Billing & Payments 0 Future consideration

Don't allow me to invoice upcoming appointments

Don't allow me to invoice upcoming appointments as this can lead to incorrect charges if the invoice is created and the client doesn't keep the appointment.
Robin Stone about 4 years ago in Billing & Payments 2 Future consideration

Add the ability to submit a secondary from the Process Payments Adjustments pop-up window

When processing payments from the Claims page, under ERA Received, it would be really helpful to have the ability to see if a client has a secondary insurance, and be able to submit that secondary claim from the Process Payments Adjustments window...
Tiffany Cornilsen 6 months ago in Billing & Payments 0 Future consideration

Search claims in Paid/Processed tab by processed date

Allow me to search the claims in the Paid/Processed tab by processed date rather than the submitted date.
Guest almost 3 years ago in Billing & Payments 1 Future consideration

Show refunds on statements

When printing a client's statement, show any refunds that were applied.
Guest over 2 years ago in Billing & Payments 2 Future consideration

Display client credits in batch payments

When processing batch payments, allow me to see if any clients have a credit on their account so I can not process those invoices.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Increase date range when searching claims

Increase the default date range to more than 3 months when searching for claims in a claim tab.
Guest almost 6 years ago in Billing & Payments 4 Future consideration

Send payments to multiple bank accounts

Ability to have more than one bank account that will receive the payment when accepting credit payments. This can be based on user log in. This is useful when operating under an umbrella company but individual providers are sole proprietorship wi...
Guest over 10 years ago in Billing & Payments 2 Future consideration

Set default rendering provider for self-pay clients

Allow me to set a default rendering provider for self-pay clients so that the rendering provider can appear on invoices. Right now I can only set a default rendering provider for clients that use insurance.
Guest almost 3 years ago in Billing & Payments 2 Future consideration

Display transaction details for payments throughout client Ledger

The client statement has a column for the transaction description that includes details about the payment number and the type of payment that was received. After charging a credit card, I have no way to go back and know which card was charged when...
Christina Edrington over 5 years ago in Billing & Payments 3 Future consideration