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Ensora Mental Health Ideas Portal
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Billing & Payments

Showing 373 of 2019

Add verified date to client's insurer

When adding or editing insurance to a client and specifying who the client's insurance was last verified by, allow me to also note the date it was last verified.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Make billing note box larger

It would be great if the Billing Notes box on the Bill To and Insurance info tab and the client's ledger would be as large as the text within it - instead of having to drag the box to make it large enough to see the contents
Guest over 6 years ago in Billing & Payments 3 Future consideration

Indicate if no credit card is on file

When accepting payment and selecting Credit/Debit Card, indicate if there is no credit card on file. We've had therapists accidentally select this thinking they are charging the client's credit card and then we have a discrepancy with the credit c...
Guest about 3 years ago in Billing & Payments 1 Future consideration

Show paid amount under paid/processed claim tab after posting via Manual Insurance Payments

After I've posted a payment manually using the Manual Insurance Payment feature, include adjustment details and payment amount in the Paid/Processed tab under claims.
Allison zBouie over 1 year ago in Billing & Payments 0 Future consideration

Fill box 14 for Medicare claims

Allow me to edit the claim or have TheraNest pull over information so box 14 is filled out.
Guest over 3 years ago in Billing & Payments 2 Future consideration

Customize the cancellation fee for each service type

Allow me to create different cancellation fees based on the service type of the appointment.
Meredith Korsen 8 months ago in Billing & Payments 1 Future consideration

Sort by service date in manual insurance payments

Allow me to sort the search results by service date when working in Manual Insurance Payments.
Guest 8 months ago in Billing & Payments 0 Future consideration

Change defaults when applying a payment

When I apply a payment, change the defaults that appear so that I don't have to change them every time. For example, make the default "insurance" rather than "client" and leave the amount fields blank.
Guest about 4 years ago in Billing & Payments 5 Future consideration

Document if the client owed amount has been sent to collections

Allow me to track client amounts due, days since owing, last contact, etc. This would allow users to efficiently track clients that owe and follow a clear collections path when needed.
Guest over 5 years ago in Billing & Payments 4 Future consideration

Send primary ERA when billing secondary

If I'm billing a client's secondary insurance, allow me to send the primary ERA with the secondary claim because some payers require this.
Guest almost 3 years ago in Billing & Payments 1 Future consideration