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Status Future consideration
Categories Billing & Payments
Created by Guest
Created on Jul 26, 2022

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Send primary ERA when billing secondary

If I'm billing a client's secondary insurance, allow me to send the primary ERA with the secondary claim because some payers require this.
App Type TheraNest App
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  • Guest
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    |     Jul 26, 2022
    I am currently working with a client’s secondary insurance (Ohio Medicaid) and they are requesting that the actual EOB/Remittance Advice be uploaded and attached when I bil them through Theranest. This request was discovered by me going to the MITS Provider Portal months (okay a year) later when I had not received any payments. You can upload/attach a document in the MITS Provider Portal (once you have figured out how and read the MITS User Manual…etc) but it would be much easier to upload the document from Theranest when we submit our secondary claims. Thanks so much! Heather Schmidt