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Billing & Payments

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Don't include write-offs in client transactions total

It's difficult to identify the actual client payments on statements because write-offs are included in the Client Transactions total. Separate these into different columns, or don't include the write-off amounts in the total because it's difficult...
Guest over 3 years ago in Billing & Payments 1 Future consideration

Map TheraNest fields to the 837 file

Provide a "map" that tells us which Theranest field populates which loop of the EDI 837. Sometimes I can find the error in the EDI 837 but can't figure out where to go in Theranest to make the change that will correct it.
Guest over 1 year ago in Billing & Payments 1 Future consideration

Update services from ERA adjustment

Pull the 'Client Amount Due' from the 'Invoice Adjustment' after an ERA has been processed so I don't have to copy and paste it.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Mark multiple ERAs as rejected/denied

When viewing the ERA Received tab, allow me to select multiple ERAs and mark them as rejected/denied.
Guest over 3 years ago in Billing & Payments 2 Future consideration

Change "write off" to another term

Change the term "write off" to "adjustment" or allow me to customize it to a different term when working in the client's ledger.
Guest over 3 years ago in Billing & Payments 1 Future consideration

Charge one co-pay per session per day

I was wondering if there's a way to set up a preference for the system to only charge 1 copay per day? When there are 2 sesions in 1 day, let's say a fam session and individual.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Cancel refunds

Allow me to cancel a refund that I've started processing.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Only allow admins to change billing provider on invoices

Only allow admins to change the billing provider on invoices, or have a separate permission for billers. We have some staff members that are selecting the wrong billing provider when creating invoices for their clients.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Add tear off return slip to statements

Have the statement include a tear-off return slip that parents can mail back to the clinic with their payment.
Guest over 3 years ago in Billing & Payments 0 Future consideration

Diagnosis pointers

Allow me to point diagnosis codes to CPT codes so they are reflected correctly on the claim.
Guest almost 2 years ago in Billing & Payments 1 Future consideration