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Ensora Mental Health Ideas Portal
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Billing & Payments

Showing 374 of 2014

Don't collect copays for certain CPT codes

There are certain CPT codes we don't collect a copay for (e.g., EAP benefits). Have a way for TheraNest to remind me or prevent me (and my staff) for collecting a copay if the client has an appointment with a specific CPT code.
Guest over 3 years ago in Billing & Payments 1 Future consideration

View appointment notes on the invoice

When creating an invoice, allow me to see any appointment notes that were entered for the appointment. Our organization uses appointment notes to indicate billing information that the biller needs to know when invoicing/billing the appointment.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Accept payment in other currencies

Allow me to accept payment in other currencies or for clients to see the payment amount in their local currency.
Guest almost 4 years ago in Billing & Payments 2 Future consideration

Customize ERA Auto Processing

We would like to be able to add adjustments codes to be auto processed on the ERA rather than having to manually process those ERAs that have these adjustments on them.
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Enter numerical value for month when adding a credit card

When adding a credit card for a client, allow me to enter a numerical value for the month the card expires rather than selecting the month name from a drop-down.
Guest almost 2 years ago in Billing & Payments 1 Future consideration

Don't include write-offs in client transactions total

It's difficult to identify the actual client payments on statements because write-offs are included in the Client Transactions total. Separate these into different columns, or don't include the write-off amounts in the total because it's difficult...
Guest almost 4 years ago in Billing & Payments 1 Future consideration

Update services from ERA adjustment

Pull the 'Client Amount Due' from the 'Invoice Adjustment' after an ERA has been processed so I don't have to copy and paste it.
Guest almost 4 years ago in Billing & Payments 1 Future consideration

Mark multiple ERAs as rejected/denied

When viewing the ERA Received tab, allow me to select multiple ERAs and mark them as rejected/denied.
Guest almost 4 years ago in Billing & Payments 2 Future consideration

Change "write off" to another term

Change the term "write off" to "adjustment" or allow me to customize it to a different term when working in the client's ledger.
Guest about 4 years ago in Billing & Payments 1 Future consideration

More matches when searching invoices by date

When searching a client's invoices by date, allow me to only type in a 1 digit day or two-digit year. Right now the search is too restrictive and my formatting has to be very specific.
Guest about 2 years ago in Billing & Payments 1 Future consideration