Billing & Payments

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Bill inactive insurance if DOS was within payer effective dates

Currently if the insurance is marked as inactive we are unable to bill the insurance even if the date of service was during the active period. then we have to go in and reneter all of the insurance info since we cannot reactivate the inactive plan...

Guest over 2 years ago in Billing & Payments 8 Completed

40 VOTE

Add link to client portal in client invoice/superbill/statement emails

When I client gets emailed an invoice it would be VERY helpful if they could click a link to portal to make payment. Within the emailed invoice it could read: "Please make payment by logging into your account at www.xxxxxxx.com or, call office to ...

Guest over 7 years ago in Billing & Payments 20 Completed

30 VOTE

Display CPT modifiers on superbills, statements and invoices

Currently a service code that has a modifier shows up on the invoice screen without the modifier. Only the actual service code is in the "blue" description field. We need to see the modifier on that screen when it exists.

Guest almost 6 years ago in Billing & Payments 9 Completed

14 VOTE

Add POS to claims grids

When viewing claims from the Billing tab, allow me to customize the grids to include the place of service.

Guest almost 3 years ago in Billing & Payments 5 Completed

17 VOTE

Filter claim tabs by rendering & billing provider

When viewing the claim tabs under the Billing section, allow me to customize the grids to include the rendering and billing provider.

Guest about 4 years ago in Billing & Payments 13 Completed

8 VOTE

Don't require a social security number for eligibility checks

Don't require a SSN for eligibility checks because we typically don't need it to check a client's eligibility and we have some clients who refuse to provide it.

Guest about 2 years ago in Billing & Payments 6 Completed

15 VOTE

Edit place of service code on invoice

I would like to be able to change the place of service code on the invoice for billing without changing it on the progress note. For instance, the therapist has already completed his progress note and indicated that the place of service was 02 for...

Guest about 4 years ago in Billing & Payments 10 Completed

22 VOTE

ERA search options

It would be very helpful if there a was a way to search for an ERA payment by patient instead of going down the list by payment dates? When searching for payments sometimes I have to open many before I find what I am looking for. Have a search fu...

Guest over 6 years ago in Billing & Payments 1 Completed

7 VOTE

Remove appointment time on invoice & superbill

Remove the appointment time on the invoice and superbill and just show the date of service.

Guest over 2 years ago in Billing & Payments 3 Completed

18 VOTE

Add "Place of Service" on Statement

So that I can send monthly bills instead of daily

Guest about 6 years ago in Billing & Payments 5 Completed

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