Ensora Mental Health Ideas Portal
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Billing & Payments

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Allow percentages in addition to dollar amounts for copay column

Many of my clients are responsible for a percentage of their services as opposed to a fixed copay amount. However, I don't see a way to have that show up on the dashboard like the copay in dollars does. This would be really helpful to be able too ...
Guest over 10 years ago in Billing & Payments 9 Future consideration

Allow Invoice Processing to add Invoices with a $0 balance to Claims Awaiting Submission

Add the ability for Invoice Processing billing automation to add Invoices with a $0 balance to Claims Awaiting Submission.
Admin RWWC 5 months ago in Billing & Payments 0 Future consideration

Add Insurance Eligibility Checks for Non-Partnered Clearinghouses

When integrated with a non-partnered clearinghouse, add the ability to complete insurance eligibility checks.
Stephanie Milne 5 months ago in Billing & Payments 0 Future consideration

Allow insurance to become active for future date

Allow me or my clients to update their insurance information with a future start date and then have that insurance kick in on that effective date. This would be very helpful for clients who are changing plans for the new year.
Guest over 1 year ago in Billing & Payments 2 Future consideration

Change the service type for multiple appointments at once

Allow me to change the service type for multiple appointments at once.
Guest 7 months ago in Billing & Payments 0 Future consideration

Calculate amount for multiple responsible parties

We have several clients whose parents are divorced and each parent has a partial responsibility for payment. Some it's 50% each, others it's more specific like 75% and 25%. I'd like TheraNest to auto-calculate the amount that each parent owes base...
Steven Clemons, Jr. 10 months ago in Billing & Payments 0 Future consideration

Send one-time payment link via text

Allow me to send the one-time payment link via text message.
Guest over 2 years ago in Billing & Payments 3 Future consideration

Extend time limit on one time payment link

Many of my client's do not check their email frequently. It would be great if the one time payment link allowed the link to stay active for more than 24 hours.
Guest over 4 years ago in Billing & Payments 8 Future consideration

Edit CMS 1500 form

Allow me to edit and save changes to the CSM 1500 claim forms. Some payers require certain options to be highlighted on the form in order for it to be processed. The only way to do this is to manually edit the claim after it's been denied and resu...
Guest over 5 years ago in Billing & Payments 9 Future consideration

Don't retroactively change service fee if updated

If I update the fee for a service type the change should only apply to newly created invoices, not past ones. It's easier to update the fee rather than archive it and create a new one.
Kim Beaulieu 9 months ago in Billing & Payments 0 Future consideration