Ensora Mental Health Ideas Portal
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Billing & Payments

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Shared credit card for families

Functionality to save a credit card on one family member's profile that can be accessed and charged for other family members' invoices.
Guest over 6 years ago in Billing & Payments 4 Future consideration

Customize options in payment methods drop-down

Allow me to customize what options appear in the payment methods drop-down when accepting a payment from a client's ledger. We accept other forms of payment like state vouchers, PayPal, grants, etc. so that we can report on these.
Guest about 9 years ago in Billing & Payments 20 Future consideration

Calculate amount for multiple responsible parties

We have several clients whose parents are divorced and each parent has a partial responsibility for payment. Some it's 50% each, others it's more specific like 75% and 25%. I'd like TheraNest to auto-calculate the amount that each parent owes base...
Steven Clemons, Jr. 11 months ago in Billing & Payments 0 Future consideration

Separate client and insurance balance due on client details page

Show whether the balance is a client balance or an insurance balance rather than lumping them together.
Guest almost 5 years ago in Billing & Payments 0

Allow percentages in addition to dollar amounts for copay column

Many of my clients are responsible for a percentage of their services as opposed to a fixed copay amount. However, I don't see a way to have that show up on the dashboard like the copay in dollars does. This would be really helpful to be able too ...
Guest over 10 years ago in Billing & Payments 9 Future consideration

Extend time limit on one time payment link

Many of my client's do not check their email frequently. It would be great if the one time payment link allowed the link to stay active for more than 24 hours.
Guest almost 5 years ago in Billing & Payments 8 Future consideration

Send one-time payment link via text

Allow me to send the one-time payment link via text message.
Guest over 2 years ago in Billing & Payments 3 Future consideration

Edit CMS 1500 form

Allow me to edit and save changes to the CSM 1500 claim forms. Some payers require certain options to be highlighted on the form in order for it to be processed. The only way to do this is to manually edit the claim after it's been denied and resu...
Guest over 5 years ago in Billing & Payments 9 Future consideration

Change the service type for multiple appointments at once

Allow me to change the service type for multiple appointments at once.
Guest 7 months ago in Billing & Payments 0 Future consideration

Charge saved payment method without entering CVV

Allow me to save a card on file and charge it later without having to enter the CVV for the first charge.
Guest over 2 years ago in Billing & Payments 11 Future consideration