Ensora Mental Health Ideas Portal
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Calendar & Scheduling

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Customize cancellation fee for each clinician

Many of our clinicians charge different rates and have different cancellation rates. Allow me to configure my organization's cancellation policy to setup different rates for each staff member.
Autumn Starks 11 months ago in Calendar & Scheduling 0 Future consideration

Notification for double-booking

If I allow double-booking on my calendar, send me an alert when I get double-booked or if appointments overlap so I can review my schedule.
Guest almost 7 years ago in Calendar & Scheduling 1 Future consideration

Clients

Issue: I work at a practice where I only see children. I have multiple families where I see sets of siblings. Theranest does not allow clinicians to use the same (parent) email for multiple children. It will not allow me to add a parent to the con...
Kayla Staples 11 months ago in Calendar & Scheduling 0 Already exists

Report for non-client events

A report to pull a list of non-client events for Staff like we can for client appointments.
Sara McClure almost 3 years ago in Calendar & Scheduling 1 Future consideration

Indicate payment status on appointment

When creating or editing an appointment for a client, allow me to indicate the payment status for that appointment on the actual appointment (prepaid, unpaid, credit, etc.).
Guest almost 3 years ago in Calendar & Scheduling 0 Future consideration

Make exceptions for conflicts with recurring appointments

Recurring appointments often conflict with exceptional events like Thanksgiving, or a scheduled personal appointment. It would be nice for the calendar to show upcoming conflicts with the repeat appointment and have an option to choose "Skip this ...
Doug Burford almost 5 years ago in Calendar & Scheduling 1 Future consideration

Allow double-booking for events but not appointments

Allow non-client events to be double booked on my calendar but not client events.
Guest almost 3 years ago in Calendar & Scheduling 2 Future consideration

Show client flags on printed Agenda

Allow me to see the client's flags when I print the Agenda.
Guest almost 2 years ago in Calendar & Scheduling 1 Future consideration

Include option to view start time only on Calendar

Change it back or give us the option on the calendar view so we do NOT see both start and end times of appointments leading the client names being hidden/unviewable due to the times taking up all the space.
Guest almost 5 years ago in Calendar & Scheduling 1 Future consideration

Make appointment notes more obvious

Have an icon or an alert show in the calendar view if we have a note on an appointment. I know a preview of the note is displayed on the appointment block, but those can be easily overlooked given how much other information appears on the appointm...
Guest almost 5 years ago in Calendar & Scheduling 3 Future consideration