Messaging & Notifications

Allow me to move secure messages in different folders so I can organize my messages.

When I click the icon to start a chat, I am asked to fill in several fields including a description of my issue. If no one is available to chat, then I get a message back indicating that & everything I typed on the previous screen is gone. Ple...

Notify me when a client responds to a text I send.

Notifcation when someone uploads documents to a client's general documents, similar to how you receive notifcation when a client completes forms online. Our office staff misses important documents being uploaded to client's general documents becau...

Allow Secure Message to be viewed as a thread and improve viewing options of long messages.

Add more emojis to the practice chat feature.

When viewing a secure message, have the client's name link directly to their details like it does in other areas of TheraNest.

Allow me to include the service type in text and email appointment reminders.

Allow me to copy the entire secure message over as one thread rather than copy each message individually.

Allow me to CC a therapist on emails being sent to clients by other staff members.