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TheraNest Client Portal

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Don't allow certain fields to be updated in the client portal

Allow me to lock certain fields in the client portal from being updated by clients. For example, we don't want them to update their insurance on the portal because then it causes problems with our billing.
Guest almost 7 years ago in Client & Billing Details 13 Future consideration

Set which staff member a client can schedule an appointment with on the portal

When setting up the client portal and allowing clients to self-schedule, allow me to select which staff member(s) a client can schedule with. We don't want them to just schedule with anyone.
Guest about 3 years ago in Appointments & Scheduling 4 Future consideration

Add "Send Client Portal Invite" option when adding a new client

At the bottom of each Add New Client box where we are putting in their name for the first time, to have a check box ‘send client portal invitation’ so we could check and send auto from there. And ideal if we get the option of whether to default th...
Guest almost 6 years ago in Invitations 2 Future consideration

Change "save & next" button on the client portal

When a client fills out an intake form on the client portal, the "save & next" button looks disabled even though they can click it to navigate to the next form.
Guest 7 months ago in Intake Forms 0 Future consideration

Add second emergency contact to client portal

Allow my clients to add a second emergency contact when filling out their demographics on the client portal for when a client has divorced parents.
Guest about 1 year ago in Client Account Management 1 Future consideration

Inactivity warning on client portal

If a client has been inactive on the client portal and is about to logged out, then show a warning so if they are completing intake paperwork they can save it before getting logged off.
Guest over 2 years ago in Intake Forms 0 Future consideration

Revoke client portal invitations

Allow me to revoke a client portal invitation in instances where it was sent in error.
Guest over 1 year ago in Client Account Management 1 Future consideration

Increase visibility of the Submit button for intake forms on the client portal

Move the "Submit" button to a more prominent place because many of my clients miss the submit button since they have to scroll down to the bottom of the page.
Guest over 6 years ago in Intake Forms 7 Future consideration

Incorporate outcome tracking in client portal

It would be great if you had space for multiple form entries through the client portal -- to track weekly outcomes, or outcomes by each visit.
Guest almost 9 years ago in Intake Forms 10 Future consideration

Allow archived clients to access portal for contacts

If a client is also a contact of another client when the client is archived still allow them access to the client portal for the client they are a contact for.
Guest over 1 year ago in Client Account Management 2 Future consideration