Ensora Mental Health Ideas Portal
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Conducting Telehealth Sessions

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Change wording when clients have poor internet connection

When clients join a telehealth session and they see the message that lets them know their internet isn't strong enough, change the wording of that message because our clients feel as though it's harsh.
Guest almost 4 years ago in Conducting Telehealth Sessions 1 Future consideration

window moveable

moveable window so clinician can be looking at self and still appear to be looking client (in the eye)
Guest over 5 years ago in Conducting Telehealth Sessions 0 Already exists

Reopening with the same link when there is trouble

Upon opening the telehelath session, I need to be able to close it and open it using the same link if there is trouble connecting. I used it soon after it was launched and the client has poor connectivity. As a result, I attempted to re-start the ...
Guest almost 7 years ago in Conducting Telehealth Sessions 0 Already exists