There are several families that I work with who have me work with the members individually. Thus, I keep individual accounts for these INDIVIDUALS. However, the parents are all stuck in a bind where they can't use the same email for their own prof...
Guest
about 3 years ago
in Notes & Cases
0
Already exists
As clients are archived, the system removes them from the schedule and calendars. I have tried to go back to previous months and view the schedule for what client was seen when or what their basic details (I.E. Insurance preoviders at the time) ma...
Allow more than one client/family member to have access to the client portal
I have situations in which multiple family members (ie divorced parents where both parents have shared custody, parent and teen, etc) that need access to the client portal to be able to receive reminders, telehealth links, ability to pay, etc
Guest
10 months ago
in Invitations
0
Already exists
In a recent update, you took away the ability to add one email address to multiple clients. At my practice, this is a crucial function as one provider may see a parent and another provider, their child, but both are listed under the same email. Wi...
Gabrielle Cecere
10 months ago
in Clients & Groups
0
Already exists
Issue: I work at a practice where I only see children. I have multiple families where I see sets of siblings. Theranest does not allow clinicians to use the same (parent) email for multiple children. It will not allow me to add a parent to the con...
It would be helpful if you could make changes to a clients account and not have it deny this to happen because "the email is already being used on another account". With the contact network update it has heavily impacted how my organization can ma...
Samantha Jack
10 months ago
in Clients & Groups
0
Already exists